Refund and Cancellation Policy

Last updated: October 6, 2026.

Subscriptions (fromEx Pro). You can cancel at any time. Your Pro benefits stay active until the end of the period you already paid for, and the plan will not renew. To cancel a web subscription, use the link in your Lemon Squeezy receipt e-mail or write to us. App Store subscriptions are cancelled in your Apple ID settings.

Refunds for web purchases. If you are not satisfied with fromEx Pro, contact us within 14 days of your first payment for a plan and we will refund it in full to your original payment method. Later renewals can be refunded if you contact us within 7 days of the charge and have not used the paid period for a boost or other one-off benefit.

Boosts and featured listings. One-time purchases can be refunded in full until they are applied to a listing. Once applied, they are delivered and non-refundable, unless the service was not provided as described.

App Store purchases. Purchases made in the iPhone app are handled by Apple. Request refunds at reportaproblem.apple.com.

How to ask. Write to gokturk@mavkdigital.com from your account e-mail with your receipt or order number. We reply within a few business days. Refunds usually reach you within 5–10 business days, depending on your bank.

Your legal rights. This policy does not limit rights you have under the consumer protection laws where you live.

Who sells. Web payments are processed by Lemon Squeezy as Merchant of Record, which also handles taxes and receipts. fromEx is operated by MAVK App Studio, Liman Mh., Antalya, Turkey.